The New Zealand MidCentral District Health Board (DHB) funds and provides a range of health and disability services to around 178,000 people living in MidCentral’s district of the central North Island of New Zealand. MidCentral DHB employs over 2,500 people to carry out their work.
MidCentral DHB is responsible for funding health services and monitoring contracts in areas like mental health and addiction, primary, secondary, and tertiary health. In 2015, when the incoming CEO assessed the organisation, she found it timely to refresh the organisation’s strategy.
Keogh set out to assist MidCentral DHB to build a Transformation Strategy and develop a roadmap to better meet the needs of the community. This required engagement with the Board and Executives, and the formation of cross-functional task force teams.
From the work that Keogh performed, MidCentral DHB made significant changes in the organisation, breaking down functional barriers that Health Boards in New Zealand traditionally faced. This led to the development of an integrated service model that puts the needs of the community first.
Since this approach was jointly established with stakeholders, MidCentral DHB has seen a re-energised Executive Leadership Team. Across the organisation there has been an increased commitment to deliver on agreed outcomes for the community.
The transformational effects from the work continue to filter through the organisation.
