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Organisational Culture Consultants

“The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you and you may not even be aware of the extent to which this is happening”. Edgar Schein

Workplace Culture Matters

In an era defined by rapid technological change, hybrid work, and shifting employee expectations, organisational culture has become the true differentiator of sustainable success. A tangible driver of performance, engagement and innovation, an organisation’s culture keeps people connected to a shared sense of purpose. It’s the foundation for trust, collaboration and innovation, allowing organisations to respond to change with agility and confidence and enabling people to perform at their best.

The world of work is evolving faster than ever, and culture must evolve with it. Future-ready organisations are those that see culture as dynamic, something to be shaped intentionally and nurtured continuously.

The coming years will reward workplaces that champion transparency, inclusion, curiosity and accountability, where people feel safe to experiment, learn and grow. At Keogh, we partner with organisations to design, measure and sustain cultures that align people and purpose. Together, we help you build the culture needed to thrive in an ever-changing world of work.

Download our whitepaper to learn more about our culture model, Cultivate. A culmination of our experience, subject matter experts, and over two years of research, Cultivate helps organisations build a high-performing culture where people flourish.

Research by MIT Sloan School of Management showed that a toxic culture is 10.4 times more likely to contribute to attrition than remuneration.

We help you build a healthy culture through:

Aligning Workplace Culture to Strategy

We take the time to understand your business strategy and and help you paint a clear picture of the culture you want to build.

Establishing a Baseline of Culture Insights

Using quantitative and qualitative approaches, we define your current culture, the gaps, and the magic that must keep.

Co-creating a Plan for Cultural Change

We consult widely across the organisation to build a detailed plan that will help you achieve and sustain your desired culture and win the hearts and minds of people along the way. The plan will include recommendations on how to appropriately govern, monitor and review the plan as it is rolled out.

Supporting Implementation of Positive Culture

We walk alongside you as you implement the plan. Our aim is to build internal capability as we go, so that you can succeed – on your own terms.

Tapping into the power of culture

Step back, see the bigger picture, and act on it. Get total visibility over your workplace culture, and get the tools to build a high performing, flourishing organisation.

“Often, unhealthy cultures or people who feel the culture is unhealthy, they’re unclear about what’s expected of them.” Margit Mansfield, CEO, Keogh Consulting

Read the full article to understand Is It Toxic or Just Dysfunctional? Understanding Workplace Cultures

Keogh has the ability to confront the organisation in a way that we weren’t willing to do, but to do it in a way that we understood.

– Peter Coleman | CEO & Managing Director, Woodside, 2011-2021

Our Approach

At Keogh, we believe an organisation’s culture shapes how people think, feel and act every day. We use our Keogh Way methodology to help organisations build a great company culture, where high employee engagement means people feel connected to purpose, and are inspired to do their best work every day.

1. Discover

Where are you now?

The first step in any culture change is understanding your recent culture. We collect and review key organisational data such as absenteeism and injury rates, turnover and exit interview data, customer feedback, and any recent engagement surveys you may have completed. This data is supplemented with 1:1 interviews with key stakeholders, focus groups and if required, with formal surveys, such as Cultivate.

Learn why we argue measuring workplace culture matters more than employee engagement.

Outcome: A clear understanding of your current culture, what’s working, what isn’t, what’s missing and the “magic” you must keep.

2. Imagine

Where do you want to be?

We take the time to help you build a rich, detailed description of the healthy workplace culture you want and need, aligned with your business strategy.

Outcome: A clear and detailed description of your future state culture aligned to your business strategy.

3. Design

What does the change look like?

We consult widely to identify the key behaviours of your future culture, and the systems and symbols needed to reinforce and sustain these. We clarify what leaders need to do differently, and explore whether your current values need revisiting. We partner with you to bring the future culture to life through stories, rituals and routines.

Outcome: Clarity on the behaviours, systems, symbols and leadership you need to achieve your desired culture.

4. Commit

Are you committed to the change?

We ensure that the whole organisation plays a critical role in describing the future culture, and building the plan to get there.

While everyone has a role to play in shifting the culture, the executive team has the biggest influence on success. We provide executives with the support to demonstrate their commitment and role model the desired behaviours.

Outcome: Visible leadership commitment and employee buy-in to the culture change.

5. Plan

How do you plan on making the change happen?

We co-create an adaptable, multifaceted and multi-year plan to build and sustain your desired culture. We incorporate relevant current initiatives that impact culture into the plan, to ensure an integrated approach. It will include quick wins, short, medium and long-term initiatives.

Outcome: An integrated and co-created plan to build and sustain your desired future culture.

6. Implement

How will you mobilise and deliver the change?

We support implementation of your plan by providing coaching and advice to the executive team, delivering leadership capability development programs if needed, and establishing and supporting influential culture champions across the business. We play the role of trusted advisor to the team tasked with implementing the plan.

Outcome: Leaders at all levels role model the future culture.

7. Review

How do you measure and monitor progress?

We design review mechanisms and feedback loops that enable you determine whether the plan is working and adjust if needed.

Outcome: A living and agile organisational culture plan.

What Makes Keogh Different?

We see workplace culture as the heartbeat of every organisation. The energy that drives performance, engagement and innovation
We combine behavioural insights with practical experience to create meaningful and sustainable culture change.
Our impact endures. We leave behind cultures that are more connected, agile and ready for the future of work.

Organisational Culture

Who we’ve worked with

What we are up to

We are excited to announce that Keogh is now a pre-qualified Local Buy Pty Ltd supplier for QLD.

We are so excited to launch our See me, Hear me, With me program.

Our new team member Mel Russell-Lane talks about her “squiggly” career.

There are five elements you can focus on to create a positive workplace culture and improve the employee experience.

Keogh recently celebrated our 40th business year with some of our clients, staff and long-term friends.

Executive coaching empowers an executive to build their leadership style.

Need to fix a culture of fear?

Let’s start a conversation.

There’s no one to blame; that’s exactly the point. Let’s move toward healthy transparency, communication, empowerment, trust and collaboration.

Speak directly with:
Margit Mansfield
Chief Executive Officer 
margit@keoghconsulting.com.au
Book a free 30 minute consultation