3. The Challenges
Bravo had experienced ongoing challenges in recent years. For example, COVID dramatically impacted the way Bravo had delivered its services for many years.
Services that were previously delivered in an office setting now operated through mobile networks.
Additional challenges that have impacted the not-for-profit organisation were staff losses due to health issued directly impacted by COVID. This directly impacted Bravo’s ability to service all their clients.
This added considerable pressure for the team to adapt to new ways of working to maintain the high care and standards Bravo is known for in the Gympie community.
Working within the NDIS system also brought about ongoing challenges with income and funding.
Further challenges experienced were the impact of three floods in one year.
During this time, the Board was mindful of keeping in touch with the community and found staying connected extremely challenging and placed a strain on usual ways of communicating.
Bravo needed a fresh approach to working together, to develop the new strategic plan.